Shipping policy
Order Processing Time
All orders are processed within 2–5 business days. Because our polos are printed on demand, processing times may vary slightly during peak seasons or high-volume periods.
Shipping Time
Once shipped, most U.S. orders arrive within 3–7 business days. Shipping times depend on your location and the carrier’s schedule.
Shipping Rates
Shipping rates are calculated at checkout based on your location and chosen shipping method.
Order Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order is on its way.
Shipping Delays
Delays caused by the carrier, weather, or high-volume periods are outside of our control. If your order seems delayed, please contact the carrier using your tracking number.
Wrong Address Disclaimer
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Stolen Packages
If a package is marked as delivered but you did not receive it, please contact the carrier directly. We are not liable for lost or stolen packages, but we will do our best to assist you.
Contact
For any questions or concerns about your shipment, reach out to us at:
formetalbrand@gmail.com or DM on TikTok, Instagram, or Facebook.